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DHL Global Forwarding

Global forwarder with US customs and drawback services

Enterprise programsIEEPA refundsDuty drawback

DHL runs US customs services and a dedicated US duty drawback service covering program administration, claims and training. Its drawback work targets industries such as chemicals, oil and gas, aerospace, pharmaceuticals, machinery and apparel. DHL Group says IEEPA refunds received in Express and Global Forwarding will be passed to customers.

Best for: Large importers that want drawback administration from a global forwarder, and DHL Express importers

Quote only

  • – Publishes prices
  • ✓ Files CAPE refunds
  • ✓ Duty drawback
  • – Takes small importers
Visit DHL Global Forwarding

Facts checked November 8, 2026 against the sources listed below. DHL Global Forwarding does not pay to appear here.

1 Legal nameDHL Global Forwarding (US Customs Services) / DHL Express
2 HeadquartersNot disclosed
3 FoundedNot disclosed
4 SizeNot disclosed
5 CBP licenseNot disclosed
6 TechnologyNot disclosed
7 Published pricesNot disclosed
8 IEEPA refundsFiled Phase 1 claims automatically where DHL was importer of record and passes those refunds to the payer. Files for entries where the customer was importer of record only with the customer’s authorization.

Services confirmed by a source

  • ✓ Customs entries
  • ✓ Duty drawback
  • ✓ CAPE refund filing

Worth knowing before you sign

  • DHL’s own pages give conflicting drawback team sizes and recovery totals.
  • DHL sources conflict on whether CAPE filing for customer-IOR entries carries a separate charge.
  • Only files CAPE for entries where you were importer of record if you authorize it.

Go to DHL Global Forwarding's site

Sources

  1. DHL: US duty drawback services
  2. DHL: US customs services
  3. DHL: IEEPA tariff refunds guidance
  4. DHL Group: August 2026 roadshow presentation (PDF)

Work at DHL Global Forwarding? Send corrections with a source to editors@bestcustomsbrokers.com. We fix verified errors within five business days.

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