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Flexport

Technology-led freight forwarder and licensed customs broker

Small importers and e-commerceIEEPA refundsDuty drawback

Flexport combines forwarding with licensed US customs brokerage, HS classification, duty drawback and trade advisory. It says it has recovered more than $1B in drawback and tariff savings and claimed $700M in tariff refunds for customers over five years. Its free Tariff Refund Calculator lets importers estimate IEEPA refunds before engaging.

Best for: E-commerce and mid-market brands that want software-first customs and quick access to refund cash

Quote only

  • – Publishes prices
  • ✓ Files CAPE refunds
  • ✓ Duty drawback
  • ✓ Takes small importers
Visit Flexport

Facts checked November 8, 2026 against the sources listed below. Flexport does not pay to appear here.

1 Legal nameFlexport, Inc.
2 HeadquartersSan Francisco, CA
3 FoundedNot disclosed
4 Size60 locations in 135 countries; 13,000 brands (company figures)
5 CBP licenseLicensed US customs broker.
6 TechnologyCustoms platform with real-time filing status and API/EDI access, plus a free tariff simulator and refund calculator.
7 Published pricesNot disclosed
8 IEEPA refundsA CAPE Task Force files refund declarations for customers, and Flexport can buy a refund claim outright and pay in as little as two weeks. It reports a 2.6% rejection rate on CAPE entries it filed, against about 16% across CAPE.

Services confirmed by a source

  • ✓ Customs entries
  • ✓ Duty drawback
  • ✓ Tariff classification
  • ✓ CAPE refund filing
  • ✓ Trade compliance consulting

Where we recommend them

Worth knowing before you sign

  • The discount on purchased refund claims is not disclosed.
  • The legal framework for transferring refund claims is still developing, so the buyer’s right to the refund carries some risk.
  • Rejection-rate and recovery figures are self-reported.

Go to Flexport's site

Sources

  1. Flexport: customs product page
  2. Flexport: tariff refunds
  3. Flexport: logistics update, May 7, 2026
  4. Flexport: about us
  5. FreightWaves: Flexport launches tariff refund calculator
  6. Salestools: Flexport headquarters

Work at Flexport? Send corrections with a source to editors@bestcustomsbrokers.com. We fix verified errors within five business days.

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